Refund policy
Refund & Return Policy
At LESAAC, we want you to love your purchase. If you are not completely satisfied, we are here to help.
Returns
We accept returns within 14 days of delivery. The return period begins when your order is delivered.
To be eligible for a return, items must be:
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Unused and unworn
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In their original condition
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In the original packaging
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Returned with all original tags attached
We offer free return shipping on eligible returns.
Non-Returnable Items
The following items cannot be returned:
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Items marked as final sale
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Gift cards
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Items that show signs of use, wear, damage, or alteration
How to Initiate a Return
To request a return, contact us at loganpaul3491@gmail.com within 14 days of delivery. Please include your order number and the reason for your return.
We will respond within 2 business days with return instructions and any additional information required to process your return.
Refunds
Once we receive and inspect your returned item, we will notify you by email regarding the approval or rejection of your refund.
If your return is approved, the refund will be issued to your original payment method. Please allow 5–10 business days for the refund to appear in your account, depending on your bank or payment provider.
Exchanges
We only replace items if they are defective or damaged upon arrival.
If you receive a defective or damaged item, please contact us at loganpaul3491@gmail.com with your order number and details of the issue. We will provide instructions for arranging an exchange.
Order Cancellations
Orders cannot be cancelled once they have been placed.
Please review your order carefully before completing your purchase.
Return Shipping
For eligible returns under this policy, return shipping is free. Return shipping does not apply to POS returns.
Contact Us
If you have any questions about returns, refunds, or exchanges, please contact us at:
Email: loganpaul3491@gmail.com
We will be happy to assist you.